Phones answered 24/7. Open Mon to Sat, 8 AM to 5 PM.
Rooter-Man Plumbing of Tacoma repairs gas and electric water heaters across the South Sound, from Tacoma and Puyallup to Lakewood. We find why your hot water quit and fix it, often the same day.
At a glance
Call us any hour and a real person answers. A licensed technician tests the burner or elements, the thermostat and the valves, then tells you what failed. You get a flat-rate price before any work begins. The $49 diagnostic fee is waived when you approve the repair.
$49
Diagnostic fee, waived when you approve the repair.
Flat rate
Your price, parts and labor included, before work begins.
24/7
A real person answers the phone.
Same day
Service on many jobs.
A cold shower is usually the first clue. Most water heater trouble comes from one worn part, not a dead tank. A pilot that will not stay lit or a burned-out element can often be fixed.
Water heaters give warning signs before they quit. Here is what each one usually means.
Out of hot water at a bad time? A real person answers 24/7 and can get a technician on the way. Call (253) 600-1335
| Diagnosis | Up to 1 hour typicalWe test gas or power, controls and valves before quoting. |
|---|---|
| Common part repair | 1 to 2 hours typicalThermocouple, igniter, element, thermostat or valve swaps. |
| Tank flush | About 1 hour typicalLonger when sediment is thick or the drain valve is clogged. |
A real person answers 24/7. You get a flat-rate price before any work begins.
You get upfront, flat-rate pricing with parts and labor included, so you know the price before work begins. There is a $49 diagnostic fee, waived when you approve the repair.
Tap the ones that apply to your home:
Tap any that sound like your home. Your technician sets a flat-rate price before any work begins.
Water heaters work hardest in the cold months. Colder incoming water makes the tank run longer, so a weak element or tired igniter often quits in the first cold snap. In Tacoma, Lakewood and Federal Way, many tanks sit in garages, closets or crawlspaces.
Older homes in Tacoma's North End and near downtown Olympia may have tanks squeezed into tight spots. On South Hill and in Lacey, many homes now have their first tank wearing out. Either way, we test before we quote.
Pick your town for local details on water heater repair near you.
Rooter-Man Plumbing of Tacoma answers the phone 24/7 with a real person. We repair gas and electric water heaters across Tacoma and the South Sound. We can send a plumber at night for an after-hours fee, and you get the price before any work begins.
Often, yes. If the tank itself is not leaking, a failed part like a thermocouple, igniter, element or thermostat can usually be replaced. If the tank is rusting through or leaking from the body, replacement makes more sense. We test first and explain both options before you choose.
Popping or rumbling usually means sediment has built up on the bottom of the tank. Water trapped under it boils and pops as the burner runs. A flush can quiet it if the tank is still sound. Very loud tanks may be near the end of their life.
On a gas tank, the pilot, igniter or flame sensor is the most common cause. On an electric tank, it is often a tripped reset button or a burned-out element. Check that the gas valve is on or the breaker is not tripped, then call us if it still will not heat.
Repair makes sense when one part failed and the tank is not leaking. Replacement makes more sense if the tank leaks from the body, rust shows in the hot water, or repairs keep piling up. We give you an honest read on your tank and the price of each path.
It covers a licensed technician testing your water heater and finding what failed. We then give you a flat-rate price for the fix. The $49 diagnostic fee is waived when you approve the repair, so you are not paying twice for the same visit.
Yes. A flush drains the sediment that settles on the bottom of the tank. It can quiet popping sounds and help the tank heat better. Our Basic plan, at $29 a month, includes a water heater flush, with benefits starting after 8 consecutive monthly payments.
The relief valve opens to let out water when heat or pressure runs too high. A drip means something needs a look, such as high pressure or a worn valve. Never cap or plug it. Call us and we will test the valve and find the cause.
Saturday from 8 AM to 5 PM is regular hours, priced like any weekday. Sunday and night visits carry an after-hours fee. Phones are answered 24/7 by a real person, and you hear the full price, fee included, before any work starts. Once the water and gas or power are off, many tanks can wait for a morning visit.
See all our plumbing services, or contact us about water heater repair.
Call any hour and a real person answers. We are open Monday to Saturday, 8 AM to 5 PM, and you get a flat-rate price before work begins.
