Terms of Service

Text messages (SMS)

Rooter-Man Plumbing of Tacoma sends text messages to people who ask for them, for example by ticking the text-message box on our contact form or by asking in the chat.

• What we send: replies to your request, questions about the job, scheduling and appointment updates. We do not send texts you did not ask for.
• How often: it varies with your request, usually a few messages per job.
• Message and data rates may apply, depending on your mobile plan.
• To stop: reply STOP to any message. We will confirm and send no more texts unless you sign up again.
• For help: reply HELP, or call us.
• Agreeing to texts is not a condition of buying any service. You can always call or email us instead.
• Mobile carriers are not liable for delayed or undelivered messages.

Chat assistant

The chat on this website is an automated assistant run for us by Casey AI. It can answer common questions and take your details, but it can make mistakes. Prices, times and other details are confirmed by our team before any work starts. For a leak, backup or other emergency, call us.

Your information

How we collect and use your details, including your mobile number, is explained in our Privacy Policy at rootermantacoma.com/privacy-policy/. We never sell or share your mobile number or text-message consent with anyone else for their own marketing.

Using this website

The information on this site is general guidance, not a quote or a diagnosis for your home. Prices, offers and availability can change, and are confirmed when you book. Don't misuse the site, its forms or its chat, for example by sending spam or someone else's details.

Changes to these terms

If we change these terms, we will update this page and the date at the top.